Update: March 26th 2020

Clorox has restricted a group of SKUs to reserve them for healthcare workers. While this is a change to how we traditionally operate, we have been supportive of this temporary shift to help ensure those key SKUs are available to those on the front line of this crisis. It is important to note that the balance of our Clorox offering has no restrictions.

Earlier this week, GOJO, the maker of Purell and other key hand care products, announced a temporary shift in their allocation process as a result of President Trump’s invoking the Defense Production Act. GOJO is now solely focused on fulfilling product orders through distribution for frontline end-users specifically: Healthcare, First Responders and other critical government-prioritized end-users called to combat COVID-19.

Update: March 23rd 2020

Intivity Inc. is here to serve you in these challenging times. Intivity Inc. as a distributor of essential products, cleaning supplies and healthcare furniture is designated as an “essential business” and will continue to operate under the state of emergency recently issued in New York State.

The majority of our employees are set up to work remotely however we will maintain a small skeleton crew at each of our locations. Our onsite crew will be monitoring our inventory and move products which are ultimately determined to be required to essential business exempted from the government order. Our goal will be to minimize inconveniences, while placing the highest regard to our customers and employees safety as we work together during this difficult time. We continue to follow recommended procedures from the Center for Disease Control (CDC) and have enhanced cleaning and sanitation procedure within our organization.

We are inspired and humbled by the ways our customers, suppliers and employees are working together.  We value your business and will continue to do everything we can, to help do our part during these exceptionally challenging times.

Dear Valued Customer, 

I would like to update you on what we’re doing to support you as we navigate the effects of COVID-19 amongst our community.

Unless directed by a governmental agency, our business will remain open. We are asking our employees who can work from home do to do so until further notice. We will utilize technology, such as teleconferencing and Zoom, to limit in-person meetings. We are taking every step to ensure we continue to provide you with uninterrupted service, while at the same time safeguarding your well-being.

For a limited time, we are expanding our office supplies delivery to residential addresses for those that will be working from home. During this time, we will have no minimums or delivery fees for customers in Monroe County. We want you to get what you need when you need it! Please continue to consolidate larger orders where possible to help us deliver value and reliable service. This practice will also go a long way in helping the environment!

There has been unprecedented demand for many products, those that are still low/no stock are listed below:

  • Hand sanitizer/Wipes
  • N95 masks
  • Gloves
  • Disinfectants
  • Janitorial Paper Products

We are actively working with suppliers to replenish inventory and to provide alternatives. Due to the high demand, customers who will be receiving priority access to these supplies will be end-users on the front lines combatting the spread of COVID-19, like hospitals, first responders, and long-term care facilities.

Thank you for your patience and understanding during this difficult time.

Fabricio Morales